Making a claim

If a user wants to make a claim, they need to deposit 1% of the claim’s value in BMI to prevent frivolous claims from being spammed.

• If the claim is determined to be valid, USDT is issued to the Claimant, along with the BMI fee paid (decreased by a small commission for the "View Verdict" reward)

• If a claim is denied, the Claimant may Appeal by depositing an additional 1% of the claim’s value in BMI.

• Appeals work in a similar fashion to Claims, with the exception that only the Trusted Voters can vote on them (Trusted Voters are users with a Reputation Score over 2 and in the top 15th percentile).

• The appeal's verdict is final.

• If the claim does not receive any votes, the claimant can withdraw his deposited BMI fee and make a claim again (as long as his policy is still claimable).

Where do I make a claim?

You can claim any active policy in the dashboard -> my policies -> active policies https://app.bridgemutual.io/user/dashboard

When can I make a claim?

Up to seven days after the expiration of the policy. If the Claim is rejected, you have an additional seven days from the date of the rejection to make an Appeal.

For a claim to be valid, the Coverage Event must have happened before the end of the last epoch (read more on epochs in our Whitepaper). Otherwise, the Claim should be rejected. To read more about what do we currently cover, head to the gitbook section below:

Types of coverage

While a Claim is actively being voted on, you cannot purchase additional Coverage against that same Coverage Pool.

How is the outcome of the claim determined?

Via voting. This is explained in more detail in the next section:

Claim voting process

How long does it take to review my claim?

Voting on claims lasts for a minimum of 2 weeks. After this period is over, anyone can trigger the resolution of the claim, with the claimant having a 4-day priority.

How is the outcome of the vote shown?

The outcome of a Claim must be pulled from the smart contracts to be revealed. To avoid situations where the Claimant never pulls the result of a Claim, we designed a model that allows anyone to pull and reveal the outcomes of Claims. The user that pulls and reveals the Claim receives an award.

Claimant has a 4-day priority period in which only they can view the verdict, after which anyone has 6 days to reveal it. The claimant can reveal the result of a claim in the "Dashboard" -> "My policies" -> "Claims" tab. For any other user, this option is available in the "Claims assessment" -> "All claims" tab

If the claim result is not revealed after 10 days, claim will expire, making it invalid and available to claim again (given that the claimant's policy period is not over).

How can I receive the payout?

If your claim has been approved, after revealing the result of the claim, and waiting 4 days for the request to be processed, you will have 8 days to withdraw both your claim payout and the 1% BMI fee. If you miss this window, you'll be able to request the withdrawal again until your policy is active.

How is the claim payout calculated?

FA - final amount provided to the Claimant Voting Power (VP) = Reputation Score * stkBMI of the Voter_x that has been used in voting PA_x - the proposed amount by the Voter_x

$$FA = \sum_{1}^x(\frac {{VP}_x*PA_x} {\sum_{1}^n({VP}_1+{VP}_n)})$$