> For the complete documentation index, see [llms.txt](https://dein-fi.gitbook.io/bridge-mutual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://dein-fi.gitbook.io/bridge-mutual/making-a-claim.md). # Making a claim If a user wants to make a claim, they need to deposit 1% of the claim’s value in BMI to prevent frivolous claims from being spammed. * If the claim is determined to be valid, USDT is issued to the Claimant, along with the BMI fee paid (decreased by a small commission for the "View Verdict" reward) * If a claim is denied, the Claimant may Appeal by depositing an additional 1% of the claim’s value in BMI. * Appeals work in a similar fashion to Claims, with the exception that only the Trusted Voters can vote on them (Trusted Voters are users with a Reputation Score over 2 and in the top 15th percentile). * The appeal's verdict is final. * If the claim does not receive any votes, the claimant can withdraw his deposited BMI fee and make a claim again (as long as his policy is still claimable). ## **Where do I make a claim?** You can claim any active policy in the dashboard -> my policies -> active policies \ ## **When can I make a claim?** Up to seven days after the expiration of the policy. If the Claim is rejected, you have an additional seven days from the date of the rejection to make an Appeal. For a claim to be valid, the Coverage Event must have happened before the end of the last epoch (read more on [epochs in our Whitepaper](https://uploads-ssl.webflow.com/5fac3e348dbd5932a7578690/60dc8cf46c5b275d188ec7b1_Bridge-new-wp.pdf)). Otherwise, the Claim should be rejected.\ To read more about what do we currently cover, head to the gitbook section below: {% content-ref url="/pages/-MiWspb1uOD7OhEyeuVP" %} [Types of coverage](/bridge-mutual/what-is-covered.md) {% endcontent-ref %} While a Claim is actively being voted on, you cannot purchase additional Coverage against that same Coverage Pool. ## **How is the outcome of the claim determined?** Via voting. This is explained in more detail in the next section: {% content-ref url="/pages/-McNj11NKXF-yppcfiLT" %} [Claim voting process](/bridge-mutual/claim-voting-process.md) {% endcontent-ref %} ## How long does it take to review my claim**?** Voting on claims lasts for a minimum of 2 weeks. After this period is over, anyone can trigger the resolution of the claim, with the claimant having a 4-day priority. ## **How is the outcome of the vote shown?** The outcome of a Claim must be pulled from the smart contracts to be revealed. To avoid situations where the Claimant never pulls the result of a Claim, we designed a model that allows anyone to pull and reveal the outcomes of Claims. The user that pulls and reveals the Claim receives an award. Claimant has a 4-day priority period in which only they can view the verdict, after which anyone has 6 days to reveal it.\ \ The claimant can reveal the result of a claim in the ["*Dashboard*" -> "*My policies*" -> "*Claims*"](https://app.bridgemutual.io/user/dashboard) tab.\ For any other user, this option is available in the[ "*Claims assessmen*t" -> "*All claims*"](https://app.bridgemutual.io/user/claims-assessment) tab If the claim result is not revealed after 10 days, claim will expire, making it invalid and available to claim again (given that the claimant's policy period is not over).
## How can I receive the payout? If your claim has been approved, after revealing the result of the claim, and waiting 4 days for the request to be processed, you will have 8 days to withdraw both your claim payout and the 1% BMI fee. \ If you miss this window, you'll be able to request the withdrawal again until your policy is active. ## How is the claim payout calculated? **FA** - final amount provided to the Claimant\ **Voting Power (VP)** = *Reputation Score \* stkBMI of the Voter\_x that has been used in voting*\ **PA\_x** - the proposed amount by the Voter\_x $$ FA = \sum\_{1}^x(\frac {{VP}*x\*PA\_x} {\sum*{1}^n({VP}\_1+{VP}\_n)}) $$ --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://dein-fi.gitbook.io/bridge-mutual/making-a-claim.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.